How to Manage Complex Patients When Things Go Wrong
Speaker
Dr. Miguel Stanley is a private practitioner and a passionate advocate for ethics and quality dentistry with a focus on biological and functional full mouth rehabilitation. He is the founder and clinical director of the globally renowned White Clinic, a Leading Dental Center of the World for over 20 years with a large team of highly skilled doctors, and co-founder of the Slow Dentistry Global Network®, a Swiss nonprofit organization.
He is the Vice President of the Digital Dentistry Society, as well as a member of many international scientific and academic organizations and has published several studies and articles over the years. He is a consultant and Key Opinion Leader for leading dental tech companies and holds a license to practice in the UK and Dubai, besides Portugal.
Dr. Stanley is an adjunct professor at the University of Pennsylvania School of Dentistry and has lectured extensively in over 50 countries on many fields of modern dentistry, from cosmetic dentistry to complex oral surgery, practice management and ethics to his “No Half Smiles®” treatment philosophy. He is also one of the first dentists to ever give a TEDx talk and host a documentary on dentistry for National Geographic.
He was recently nominated one of the top 100 dentists in the world by his peers. You can hear him on his regular podcast “Biting into Healthcare” and find out more at miguelstanley.com.
Disclosures: Dr. Stanley has no relevant financial interests to disclose.
Course Description
A failure is part of every day life in a dental practice. We train, we prepare and plan as much as we can to make sure that we do everything possible to mitigate having complications, but they happen despite our best efforts. In this lecture, Dr. Stanley will cover his extensive experience in treating some of the most complex cases in dentistry over the last 20 years and how to navigate the challenges of human relationships between dentist, team, lab and the patient and their families.
Educational Objectives
- What's the ideal documentation to have signed and discussed previous to going into complex oral rehabilitation
- What are the first tell-tale signs when things are going wrong?
- How to face the challenges head on and not let the patient win.
- Why being generous is smart
- When to walk away
- How to best protect yourself against litigation.
Contact
For information, please contact Penn Dental Medicine Continuing Dental Education at:
PDMContinuingEd@dental.upenn.edu